Terms of Service
Last updated: April 7, 2026
1. Acceptance of Terms
By accessing or using Telvo.ai, you agree to be bound by these Terms of Service. If you do not agree, you may not use our services.
2. Description of Service
Telvo provides AI-powered voice agents for businesses, including lead qualification, inbound call handling, and appointment booking. Services are provided on a subscription basis as described in your plan.
3. Account Responsibilities
You are responsible for maintaining the security of your account credentials and for all activities that occur under your account. You must provide accurate and complete information when creating an account.
4. Acceptable Use
You agree not to use Telvo for any unlawful purpose, to harass or deceive individuals, to transmit malicious code, or to interfere with the platform's operation. We reserve the right to suspend accounts that violate these terms.
5. Intellectual Property
Telvo and its original content, features, and functionality are owned by Telvo.ai and are protected by international copyright, trademark, and other intellectual property laws. Your data and call recordings remain your property.
6. Payment & Billing
Paid plans are billed in advance on a monthly or annual basis. Additional usage beyond your plan's included minutes is billed at the rate specified in your plan. All fees are non-refundable except as required by law.
7. Limitation of Liability
Telvo shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our services. Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim.
8. Termination
Either party may terminate the agreement at any time. Upon termination, your right to use the service ceases immediately. We will provide a reasonable period to export your data.
9. Changes to Terms
We reserve the right to modify these terms at any time. We will provide notice of material changes. Continued use of the service after changes constitutes acceptance of the new terms.
10. Contact
For questions about these terms, contact us at legal@telvo.ai.